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Frequently Asked Questions Preventing Homelessness, Ending Hunger

What do I have to bring to an appointment?

Please bring proof of your address (a current utility bill or copy of your lease), proof of income (paycheck stubs, Unemployment Compensation, Social Security Statement, child support statement, etc), and identification for yourself and everyone who lives in your household (photo IDs for adults and birth certificates or social security cards for children).

What if I don't have all the necessary information?

Please speak with a MOM caseworker for ideas on how to get it.

I lost my ID.  Can MOM help me pay for another one?

Yes, if you are otherwise eligible for MOM services.

Can I get a ride?

Only if you are a Senior Citizen enrolled in MOM's Seniors Program.

Can I get a bus ticket out of town (Greyhound, etc)?

No, these are not available.

Does MOM help with phone bills?

No, this type of assistance is not available.  We will work with you, however, to assist with other bills and give help with food so that you are able to pay your bill.

Can I use the Food Pantry the day of my appointment?

Yes, as long as the Food Pantry is still open that day.  Once you see a MOM caseworker and they say you are eligible, you can use the Pantry often as you need.  MOM's Hubbard Ave. office does have a limited number of emergency food bags available when the Food Pantry is closed.

How many days do I need to wait for an appointment?

We do our best to schedule appointments as quickly as possible.  In most cases you are able to get in to see someone within a few days.



  In the last 12 months, MOM's assistance kept the lights on for 740 people, 50% of which were children.

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Main Office

3502 Parmenter Street
Middleton, WI 53562 Map

M-F 9am-4:30pm
Phone: 608-836-7338
Fax: 608-836-0799
info@momhelps.org

Distribution Center

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Middleton, WI 53562 Map

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Closed on Sundays.
Phone: 608-826-3417

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